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Teaching Profession The State of Teaching

鈥業 Probably Cried Every Night': The Truth About Supporting New Teachers

The onboarding and support principals give new teachers can make or break their entry into the profession
By Olina Banerji 鈥 March 06, 2024 13 min read
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The most common type of teacher in schools today is a new one.

The fact stands in stark contrast to the stereotypical image of a teacher鈥攁 graying Baby Boomer, Jaime Escalante, or from 鈥淭he Simpsons.鈥 Now, a 鈥渧eteran鈥 teacher often has spent fewer than five years at their school.

Classrooms are different spaces too. Cellphones and social media are a distraction; students have a lot of ground to make up in reading and math proficiency; mental health challenges have multiplied. The entry point to the profession has become much rougher.

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Two examples show how that can play out for new teachers.

For most of her adult life, H., 30, worked on and off, towards a teaching degree. The whole journey from associate teaching degree through student-teaching, with breaks, took seven years and cost close to $60,000 in coursework and test fees.

A year into her hard-won teaching career, H. quit the profession.

鈥淚 wanted to quit as a student-teacher many times, but I didn鈥檛 because teaching was what I wanted to do my whole life. I thought it would be different in a real school. But it wasn鈥檛,鈥 said H., who requested to be identified by her first initial because, like the other four new teachers interviewed for this story, she worries about whether being named could impact her employment opportunities in the future.

The trouble began right away: H. said she was hired to teach kindergarten and 2nd grade three days before the school semester started and missed out on new-teacher orientation. She had no curriculum, and her class, while small, had lots of behavior and discipline problems she wasn鈥檛 equipped to meet.

鈥淚 would get advice about moving around the furniture or being firm. But there was no actual support,鈥 said H., recalling a student who would knock over tables, and who was frequently suspended. 鈥淭he school didn鈥檛 have a great way to deal with these behavioral issues.鈥

Like H., Chance Manzo got no 鈥渘ew teacher鈥 orientation before launching into his teaching career in the 2022-23 school year. A former actor and bartender, Manzo decided to get his teaching degree at 39, after the pandemic ravaged the service industry. 鈥淚 wanted a COVID-proof profession,鈥 Manzo said.

He teaches at the PAEC Center, a special needs school in Maywood, Ill., which also acts as a hub for special needs students from neighboring districts. He, too, had a challenging start鈥攂ut he鈥檚 keen to go down the path of special education. 鈥淚 fell down the right hole,鈥 he said.

Manzo said a mentor helped him learn how to grade student work, when lesson plans were due, and how to prepare Individualized 91制片厂视频 Programs for students. But he also lacked support on what curriculum to teach, and tools like manipulatives and calculators for his classes.

鈥淚t was a lot of cobbling together of resources and information from other teachers. The administration is too busy trying to get more bodies through the door,鈥 Manzo added.

The chances that all new teachers experience the same kind of chaotic first week is now slim, experts who study teachers say, and nothing has hit the profession quite as hard as the pandemic. But the common tensions of feeling overwhelmed and under-supported leave new teachers with the same choices as H. and Manzo: soldier on, or quit.

鈥淭here is often no clear, effective system when teachers walk in,鈥 said Susan Moore Johnson, a professor at the Harvard School of Graduate 91制片厂视频 and director of the The Project on the Next Generation of Teachers. 鈥淭here has to be a schoolwide understanding of what its norms are.鈥

Rocky starts that don鈥檛 always get easier

School leaders are often well aware of the problem and grappling with constraints of their own.

鈥淚t鈥檚 a huge challenge to find teachers to come to a low-income co-op school. Teachers want to work in schools that can pay them more. Teacher burnout is very high,鈥 said Inga Ezerins, the vice principal at PAEC, Manzo鈥檚 school, and a former teacher there. Already, two teachers who joined last year have quit PAEC.

There is a tight window of three days when a teacher joins, to get through all the training, which is focused on the district鈥檚 numerous testing requirements. Ezerins said she would like at least a week to train and orient new teachers to the realities of working in special education school, with a special focus on curriculum. She tries to take new teachers under her wing, but relies heavily on mentors鈥攃urrent teachers鈥攖o fulfill the training needs.

The level of support, Ezerins acknowledges, doesn鈥檛 match the pressures of a teacher鈥檚 job in her school.

The rough landing of teachers into the profession fuels a longstanding problem: hanging on to them. A significant number leave before hitting the 5-year mark, somewhere between 40 and 50 percent.

鈥淭he problem of teacher shortage isn鈥檛 that we鈥檙e making too few. We鈥檙e losing too many,鈥 said Richard Ingersoll, a professor at Harvard University, who has studied teacher attrition trends over the last three decades. Ingersoll鈥檚 research also shows that this turnover disproportionately affects low-income schools and those with a higher percentage of students of color.

I will never forget my first day. Someone let me in, walked me to my classroom and three days later the kids showed up.

It can be hard to understand these numbers in context. Some data suggests that overall teacher turnover, as compared to that among new teachers, isn鈥檛 all that different from , like nurses and social workers, although the pandemic

There鈥檚 also the wrinkle that, over decades, the teacher population has boomed relative to the size of the student population, which is now beginning to shrink. Districts鈥 constant hunger to hire reflects, in part, the fact that they have created proportionally more teaching slots鈥攕ometimes in the form of instructional coaches and others who don鈥檛 directly supervise classrooms.

Still, districts鈥 reliance on new talent, coupled with a leaky pipeline, can weigh heavily on schools, exerting pressure on existing teachers who pick up the extra teaching load. Often, more senior teachers double up as mentors for newer teachers, a phenomenon further complicated by the fact that even so-called veteran teachers frequently have been in the system for fewer than five years.

New data from a nationally representative survey of nearly 1,500 teachers conducted by the EdWeek Research Center finds that teacher morale starts out slightly above neutral on a -100 to +100 scale for teachers with fewer than three years of experience鈥攂ut then drops precipitously for teachers with three to nine years in the classroom, right about the time they鈥檝e grown more effective on the job.

Teacher morale, on a -100 to +100 scale, by years of teaching

Just why that is is hard to interpret: Perhaps that鈥檚 the time at which secondary stress points, like a heavy administrative burden, become more apparent to teachers, or perhaps it鈥檚 as simple as the glow of a new job wearing off.

But what it does mean is that districts are trying to plug the gap at both ends of the creation-retention cycle.

Schools are also training grounds

Numerous 鈥済row-your-own鈥 programs encourage substitutes and paraprofessionals to teach full-time. Alternative programs help students obtain their degrees while they teach. Many states have even lifted restrictions on who can become teachers now鈥攁 four-year college degree is all it takes in some cases鈥攐r even less. With so many entry points into teaching, schools are onboarding new teachers with different levels of experience and expertise.

Manzo initially applied to his school to fulfill requirements for the second year of his master鈥檚 degree from National Louis University in Illinois, but landed himself a full-time job instead, 30 minutes into his interview.

鈥淚 will never forget my first day. Someone let me in, walked me to my classroom and three days later the kids showed up,鈥 said Manzo.

Brianna Crabtree is a first-time principal at the Citizens 91制片厂视频 Academy Southeast in Cleveland, a charter school that hired 23 teachers since the 2022-23 academic year. Half the new cohort has fewer than five years of experience; the least experienced teacher, just six months. Five teachers in this group have made a lateral entry into teaching, from careers in insurance and the military.

In response, Crabtree said she鈥檚 developed an intensive coaching model: two deans of instruction whose sole job is to coach new teachers. These deans observe new hires teach and hold 45-minute coaching sessions with each of them every week. In these sessions, new teachers practice different skills they need to pick up, like delivering a lesson in class, and the deans give them granular feedback on their style or content.

Each week, coaches focus on one action item with the new hires, like positive reinforcement for students who stay on task.

See Also

Jacqueline Chaney ask her 2nd graders a question during class at New Town Elementary School in Owings Mills, Md., on Oct. 25, 2023.
Jacqueline Chaney ask her 2nd graders a question during class at New Town Elementary School in Owings Mills, Md., on Oct. 25, 2023.
Jaclyn Borowski/91制片厂视频 Week

鈥淲e can鈥檛 throw everything at new teachers together. We expect them to improve 1 percent every week,鈥 said Crabtree.

The training plan officially kicks off in the summer through an intensive three-week bootcamp. The charter network鈥檚 central office gives all new hires the curriculum they鈥檙e expected to teach and helps them get familiar with the state standards and learn classroom management strategies. From the fourth week on, the school takes over.

This coaching method has paid dividends, according to Crabtree, especially for new teachers who haven鈥檛 had any formal training: 鈥淚t鈥檚 mind blowing to me is that our most successful teachers over the past two years have been our career changers.鈥

For part of the training, Crabtree stands in the back of classrooms to coach new hires, delivering tips and feedback directly to the teachers who wear an earpiece.

鈥淚 give them cues based on what I observe in their class. I tell them to stop, scan their class and see if they have everyone鈥檚 attention. The cueing process can build a habit. It鈥檚 sort of like a coach coaching their quarterback through different plays,鈥 said Crabtree.

Mentorship is a continuum requiring planning

It takes time and effort to plan a support system like this that is sustainable. Schools have been told since forever about the importance of mentoring, but getting it done in a way that bears dividends is a much more difficult proposition.

H. struggled with her mentorship experience. While her mentor tried to help, even covered field trips for her, the mentor couldn鈥檛 really help H. with her disruptive classroom.

鈥淭oo many schools rely on the mentor thing. But in most cases, it鈥檚 not a formalized process. When it鈥檚 not planned, mentors can鈥檛 help new teachers with specific tactics, like how to talk with parents,鈥 said Renee Gugel, an assistant professor of leadership studies at National Louis University in Chicago.

Crabtree says she also relies heavily on veteran teachers to guide new teachers. 鈥淚t鈥檚 funny to call them veteran teachers because they鈥檝e only been teaching five years. But I count on them to hold up standards and culture while the new teachers adjust. I worry about them burning out,鈥 said Crabtree.

Mentors鈥攅xisting teachers鈥攎ust mentally prepare for the workload, and it鈥檚 the principal鈥檚 job to set expectations from the beginning. Elizabeth Brown had to hire a whole new staff when she was asked to lead Ocali Charter High School in Ocala, Fla., which opened in 2021. Her cohort is a mixed bag too鈥攙eteran teachers with over 28 years of teaching experience side by side with people completely new to the profession.

It鈥檚 funny to call them veteran teachers because they鈥檝e only been teaching five years.

Brown has implemented a three-year beginner training program. Year two is the most critical for her: mentors work on specific challenges鈥攄isengaged students, new curriculum鈥攚ith new teachers to hone their craft. Then, mentors will teach one period with that strategy; in a second period, both the mentor and new teacher teach it together, and then in a third period, the new teacher goes it alone, and gets feedback.

How long a new teacher stays is 100 percent dependent on their relationship with the mentor, Brown concludes. It鈥檚 a heavy lift for the mentors, who have their own classes to teach.

鈥淚 prepped them. I told them the work is going to be much harder than the money [you get]. I told them, if you can鈥檛 give the new teacher your full attention, don鈥檛 do it,鈥 Brown said.

The Cleveland school district has helped Crabtree sweeten the deal for mentors temporarily. All the principals in her school district were given $50,000 to distribute as bonuses for high-quality teachers, and she directed it to those who put in extra time and effort to mentor new teachers鈥攗p to $3,000 apiece.

鈥淓veryone loves a pizza party. But this truly let me compensate for their time, Crabtree said, adding: 鈥淲e don鈥檛 know if we鈥檒l have these funds next year.鈥

A millennial workforce needs different supports

On the other end of the spectrum, district officials like Marco Mu帽oz, in charge of employee retention at the Jefferson County school district in Louisville, Ky., are trying to prevent new teachers from slipping through the cracks, with what he calls a 鈥渨hole person鈥 approach.

鈥淭his goes beyond helping them with technical skills like classroom management. You must see them as human beings first,鈥 Mu帽oz said. 鈥淎re people connecting with their job? Do they have a sense of belonging?

The unseen burden of H.鈥檚 role as a new teacher were the 12-hour days that stretched into her home life.

鈥淚 probably cried every night. I was doing all this extra work at home and before school and not getting paid for it,鈥 H. said.

Mental health is a critical part of supporting this generation of teachers, said Mu帽oz. 鈥淭here is a generational gap between new teachers and their school leaders. They need to avoid stereotyping millennial and Gen Z teachers ... they should focus on the strengths that this new generation of educators bring to the table,鈥 he said.

Mu帽oz is part of a two-person retention team, and travels across the district to visit teachers and find out, firsthand, what they鈥檙e struggling with. The retention rates in the district took a plunge in the 2021-22 school year, when 430 teachers resigned. Mu帽oz and his team managed to stem the departures the following year, which fell to 371鈥攁 14 percent decrease.

鈥淭he advantage of working in a district for close to two decades is that you know who to tap if a new teacher needs something,鈥 Mu帽oz said. 鈥淚 know who in their building can drop in for a quick chat.鈥

He鈥檚 aware of the creeping disillusionment that hits teachers after about the three-year mark. It鈥檚 normal to feel unfulfilled after a few years of teaching, he reassures them.

See Also

Equity & Diversity New Teachers Make Up a Significant Segment of Profession
Stephen Sawchuk & Anthony Rebora, October 4, 2016
8 min read

鈥淲ith newer teachers, they don鈥檛 see the fruits of their labor immediately and it鈥檚 a problem if they want to see gratification soon,鈥 he said. It helps to keep them focused on the goal of earning tenure, and the stability that comes with it.

And often, teachers are keen to explore growth opportunities like advanced degrees or licenseendorsements. In planning for the future, teachers realize there鈥檚 room to grow in the profession, and that the district, to some extent, can financially provide for it.

Manzo, for instance, sees a path in switching to school administration. 鈥淚 want to bring issues from the classroom into decision-making spaces,鈥 he said. 鈥淭here isn鈥檛 enough of that.鈥

Mu帽oz has now directed his attention to a pilot program running in three schools with some of the lowest retention rates in the district鈥35 percent. Teachers in these schools are getting one-on-one mental health counseling on how to cope with the pressures of teaching. Separately, principals will be trained on how to nurture teachers and be more tuned into their teachers鈥 wellbeing.

To be faithful to this 鈥渨hole person鈥 approach to retention, Mu帽oz said it鈥檚 also important to realize when a teacher might need to take a pause. It鈥檚 not a common strategy to ask teachers to voluntarily step back into a temporary substitute鈥檚 role or take leave while they sort out mental health or familial issues, but it鈥檚 helped getting some teachers back full-time to the district, he said.

Stepping back is maybe what H. needed too, to gain a clearer perspective.

鈥淚 want to go back to teaching someday when my kid is old enough for preschool. But I鈥檇 have to know, in advance, what kind of support I鈥檇 be getting from the school,鈥 she said. 鈥淚鈥檓 still scared of what happened.鈥

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